On April 19, 2016, after the standard certification review committee ", the commercial service evaluation "and" Beijing wuzhou tianyu certification center certification approval, luyuan electric vehicle service ability to meet the national standard "the commodity after-sales service evaluation system" (GB/T27922-2011), five star, this is after luyuan electric vehicle by five-star brand certification, recognized again, become the electric car industry only a "double five" certification brand (five-star brand certification and five-star service certification).
The green source electric vehicle that has been established for nearly 20 years relies on strong brand appeal, affordable product force and good after-sales service system, so how can the green source be certified by the five-star service system?
Upgraded hardware decoration.
After 1 year of planning and preparation, luyuan launched "green collar electric car service station", upgrade hardware store at the same time, not only for luyuan user service of advanced experience, at the same time, no brand for electric car users!
Considerate service project.
After nearly 20 years of development, luyuan sell out of a large number of products, also served countless electric car users, got the first hand data, through the analysis of comprehensive successively introduced a user need most services, such as SMS alerts to alert users to maintain, to prevent stopping in halfway of the 24 hours door-to-door service, as well as the national group, involving the security of 20 free services, etc., to the users need the most promise.
Transformation of online services.
On February 26, 2016, luyuan in jinhua conference announced that will service the transformation and upgrading, the electric car users will receive regular maintenance free in invitation, can order through the network, such as today's popular Internet mode, enjoy the most convenient and the actual service, the platform is online, stay tuned.
Safe maintenance services.
Since the green source issued the security strategy in October 2015, it has carried out the nationwide "safe travel security service" campaign, which is the free maintenance service of the brand. Because electric pay attention to "three separate seven FenYang", especially involving the overhaul and maintenance, safety accessories for cycling and use is particularly important, and the easily ignored by users, so in each station of any brand, the fixed number of year of the security service for the user, for electric vehicle safety test line inspection, replacement parts, such as the content of the service, until now has conducted more than hundred.
The green source has become the "double star" certification brand (five-star brand certification and five-star service certification), but just beginning, the next transformation and upgrading is continuing.