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再获大奖,恭喜绿源电动车通过“五星级服务”认证

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 2016年4月19日,经过“全国商品服务评价达标认证评审委员会”和“北京五洲天宇认证中心”认证批准,绿源电动车的服务能力达到国家标准《商品售后服务评价体系》(GB/T27922-2011)五星级,这是继绿源电动车通过五星级品牌认证之后,再获认可,成为电动车行业唯一一家“双五星”认证品牌(五星级品牌认证和五星级服务认证)。

On April 19, 2016, after the standard certification review committee ", the commercial service evaluation "and" Beijing wuzhou tianyu certification center certification approval, luyuan electric vehicle service ability to meet the national standard "the commodity after-sales service evaluation system" (GB/T27922-2011), five star, this is after luyuan electric vehicle by five-star brand certification, recognized again, become the electric car industry only a "double five" certification brand (five-star brand certification and five-star service certification).
 
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成立近20年的绿源电动车,靠的就是强大的品牌号召力,实惠的产品力,良好的售后服务体系,那么绿源如何通过五星级服务体系认证?
The green source electric vehicle that has been established for nearly 20 years relies on strong brand appeal, affordable product force and good after-sales service system, so how can the green source be certified by the five-star service system?
 
 
升级的硬件装修
Upgraded hardware decoration.
 
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经过1年的筹划和准备,绿源推出“绿领电动车服务站”,同时升级店内硬件,不仅给绿源用户高级的服务感受,同时不限品牌的为电动车用户服务!
After 1 year of planning and preparation, luyuan launched "green collar electric car service station", upgrade hardware store at the same time, not only for luyuan user service of advanced experience, at the same time, no brand for electric car users!
 
贴心的服务项目
Considerate service project.
 
经过近20年的发展,绿源销售出大量的产品,也服务过无数个电动车用户,得到了最一手的数据,经过分析综合相继推出了用户最需要的服务,比如提醒用户保养得短信提醒,防止囧在半路的24小时上门服务,以及全国联保,涉及安全的20项免费服务等,都给了用户最需要的承诺。
After nearly 20 years of development, luyuan sell out of a large number of products, also served countless electric car users, got the first hand data, through the analysis of comprehensive successively introduced a user need most services, such as SMS alerts to alert users to maintain, to prevent stopping in halfway of the 24 hours door-to-door service, as well as the national group, involving the security of 20 free services, etc., to the users need the most promise.
 
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转型的线上服务
Transformation of online services.
 
就在2016年的2月26日,绿源在金华的发布会上宣布,将会进行服务的转型升级,今后电动车用户将会在定期接收免费保养邀请,可以通过网络下单求助等当今流行互联网模式,享受最便捷和实际的服务,该平台即将上线,敬请期待。
On February 26, 2016, luyuan in jinhua conference announced that will service the transformation and upgrading, the electric car users will receive regular maintenance free in invitation, can order through the network, such as today's popular Internet mode, enjoy the most convenient and the actual service, the platform is online, stay tuned.
 
安全的保养服务
Safe maintenance services.
 
自从2015年10月绿源发布安全战略后,就迅速开展了全国的“安全万里行安检服务”活动,就是不限品牌的免费保养服务。因为电动车讲究“三分开七分养”,尤其是涉及安全配件的检修和保养,对于骑行和使用尤为重要,而这些又容易被用户忽视,所以在每一站的活动中都不限品牌、不限年限的为用户进行安全保养,进行电动车安全项检查,线检查,易损件更换等内容的服务,截止到现在已开展了百余场。
Since the green source issued the security strategy in October 2015, it has carried out the nationwide "safe travel security service" campaign, which is the free maintenance service of the brand. Because electric pay attention to "three separate seven FenYang", especially involving the overhaul and maintenance, safety accessories for cycling and use is particularly important, and the easily ignored by users, so in each station of any brand, the fixed number of year of the security service for the user, for electric vehicle safety test line inspection, replacement parts, such as the content of the service, until now has conducted more than hundred.
 
绿源成为“双五星”认证品牌(五星级品牌认证和五星级服务认证),只是刚刚开始,下一步的转型升级正在继续。
The green source has become the "double star" certification brand (five-star brand certification and five-star service certification), but just beginning, the next transformation and upgrading is continuing.

   台铃荣获国家“五星品牌和五星售后服务”双五星级认证

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